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SMBnow.com / SMB Computer Services / 1 in 3 SMB Businesses Think Twice About Upgrading Servers
Tuesday, October 27, 2009
254 Update by John Beagle,
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1 in 3 SMB Businesses Think Twice About Upgrading Servers



Photo: Small Businesses are scared to Upgrade File Servers

-Problems with IT have little influence on upgrading solutions.
-25 percent of businesses are too afraid of losing data to change servers.

by Lauren Whitson

New research released today by Fasthosts Internet, (www.fasthosts.com), a leading reseller web hosting provider, reveals that 33 percent of companies are too scared to change their current data server.  Of the 132 server solution users who participated in the Fasthosts survey1, the results showed that one third of the participants did not want to risk causing any negative consequences that they felt could happen from switching to a new IT solution. Complications and data loss were two of the main reasons they had for stalling any upgrades.

While IT solutions are essential for businesses to stay competitive and operate smoothly, each company has a different reason for maintaining a server.  According to the Fasthosts results, the large majority of businesses primarily use a server to host web data (87 percent).  For 67 percent, email services are the main reason for it, while 52 percent manage business data, half use it to store office documents and 44 percent host their business software through their server.   

Stephen Holford, Chief Marketing Officer for Fasthosts Internet, suggests, "Business and technology go hand-in-hand.  IT solutions are integrated into every part of a company's livelihood whether it be emails, customer information, profit data you name it, servers store it.  It's exactly why businesses today need to have dependable and updated server solutions.  Without it, a business puts more than just a website at risk."

What is particularly interesting is the number of businesses that have experienced problems with their server over the last year.  Despite those issues which include problems with email (36 percent), website downtime (34 percent), failed hardware (26 percent) and slow software (34 percent), companies still think twice about upgrading their server technology.  

In fact, changing IT solutions is a goal for 25 percent of the respondents yet they are too afraid to chance any negative consequences.  About 1 in 10 even feels their server is currently outdated and 22 percent have not updated or changed their server in at least three years.

 "What's important is to realize that upgrading to an advanced server can enhance business and give them a competitive edge over the competition," Holford added.  "With our new Dedicated Servers for example, SMBs keep their IT support in-house so they are more in-tune to how their company operates.  Actually, 1 in 5 said they even want to learn more about their server's technology in our survey."

Fasthosts' new line of Dedicated Servers provides a top quality product that entrepreneurs can trust to keep their information safe at an off-site location.  Instant activation means there is essentially no down time for IT servicing or much chance for complications to occur.

Resellers can also benefit from Fasthosts' dedicated servers.  Alongside their reseller business for Web solutions, resellers can offer the servers directly to end-users as a premium state-of-the-art IT solution.  Perfect for resellers who have customers with special hosting needs, Fasthosts resellers are now able to provide high-spec servers with unlimited bandwidth directly to their customers and still earn a profit.   

Fasthosts provides its US resellers with dedicated service 24/7 with US based technical support via phone or email. As a reseller hosting specialist and the UK's number 1 reseller web host, Fasthosts is well placed to offer a high quality reseller web hosting service. All US customer websites are hosted within the company's green state-of-the-art data center in Lenexa, KS and benefit from 30GBit high-speed connectivity.

For more information on Fasthosts and reseller web hosting, please visit the web site at http://www.fasthosts.com 

About Fasthosts Inc.
Fasthosts is a leading reseller web hosting provider and the UK's number one web hosting company. In the US the company is based in Chesterbrook, PA. Operating 24x7 from its dedicated data centers, Fasthosts keeps over 1 million domains running smoothly and ensures over 6 million emails are delivered safely each day. All Fasthosts services can be self-managed through the award winning Fasthosts web-based control panel that provides customers with unparalleled online control, enabling them to manage their hosted services seamlessly. Fasthosts' highly successful reseller channel has recently been rated Number 1 for reseller hosting by industry portal Web Host Directory.

Author Information:
Lauren Whitson
Fasthosts Internet
Phone: (610) 560-1530
Email: Lauren.Whitson@fasthosts.com

[1WIRED magazine conducted an online survey of 132 adult readers in April/May 2009 to look closely at the current use of server solutions on behalf of Fasthosts Internet.]

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