Complaining About Difficult People A Big Time Drain

Wednesday, March 8, 2006
Posted by Brawlin Melgar survey finds that the majority of employees spend 1 or more hours a day complaining about or listening to others complain about difficult people.

Toronto, ON (PRWEB) March 8, 2006 -- Based on a recent survey (
The data indicate that organizations with cultures that tolerate or enable individuals who are difficult to work with are hurting their bottom line. In addition to the direct costs associated with the lost time, when people are preoccupied the difficult behavior of others, their ability to contribute at a higher more strategic and creative level is limited.

Specifically, when asked about time spent complaining about or listening to others complain about difficult people in an average day, of the 1358 people who completed's survey: 46 percent spend more than one hour; 12 percent spend one hour; 10 percent spend 45 minutes; 16 percent spend 30 minutes; and 12% spend 15 minutes.

A follow-up survey question asks, "How would you rate your ability to protect yourself from a difficult people at work?" This question's five potential answers along with results to date are available at: provides content in an intuitive, blog-style user interface. It highlights material from sources such as The Chicago Tribune,, Fast Company, The Harvard Business School as well as US and international government sites.

Completely free, is a sister site to (

-Tell A Friend: visitors can easily email specific news or resource links to a friend or business colleague.
-Vault: users can "bookmark" individual news or resource links along with their own personal notes in a secure repository for fast future reference.
-Discussion Forum: visitors can take part in a general discussion forum to post comments and questions for others.

Subjects covered include: difficult co-workers, problem employees, bad bosses, employee rights, harassment and discrimination, office politics and workplace psychology. And some examples of resources referenced on the site are: "Coping With Toxic Co-Workers," "On-line Screening For Personality Disorders," "How To Be Assertive Without Being Aggressive," "Overview of the Gentle Art Of Verbal Self-Defense," and "How To Work With Control Freaks."

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