Photo: Joey Benadretti, President SYSPRO ERP
by Lauren Tasker
business software like ERP can save any business huge amounts of money and
manpower hours, still, many smaller and medium businesses stick to their
spreadsheets and documents to run their business.
We sat down with Joey
Benadretti, president of SYSPRO ERP solutions to ask him about his 30 years of
experience in ERP adoption. Here is that interview:
thanks for taking the time to talk about ERP for SMBs. SYSPRO has been a leader
in ERP IT for over 30 years, Thanks for sharing your experience. Why do
some SMBs feel the need to adopt more sophisticated software while others stick
to their spreadsheet?
Benadretti: The SMB companies that adopt more sophisticated software are those
that have both insight and the desire to grow. They are probably characterized
by more visionary management who realize that methodologies once effective are
no longer applicable if growth is desired.
are limited strategies that SMB’s can use to compete that deliver exponential
ROI. Utilizing technology to improve customer service, delivery, efficiency and
overall effectiveness can deliver key differentiation and competitive edge in a
marketplace. A sound ERP solution delivers this compounded ROI and gives SMB’s
the ability to compete.
does ERP software offer over standard spreadsheets like Excel?
Benadretti: ERP systems record, manage and control information from source
through transaction completion and beyond into historical reporting. While
doing so the ERP system manages and controls the business process to ensure
operational effectiveness. Spreadsheets deliver views and analysis of static
captured data only. They do have their place in the ERP ecosystem and many
systems, including SYSPRO, have tight Microsoft Office Integration and have the
ability to present information in Excel. However SYSPRO ERP reports are
generated using real-time data, providing the most up-to-date insight into
current business conditions as opposed to a once of static point-in-time
is interconnectivity important for small businesses?
Benadretti: Interconnectivity enables greater insight into operations, improves
operational effectiveness, saves time and sets the stage for growth. The key
for an ERP system is to deliver this interconnectivity without compromising;
security, the underlying database integrity, business logic and the ability to
apply upgrades. SYSPRO e.Net Solutions delivers just that; an extremely cost
effective and feature rich ERP solution for manufacturers and distributors.
With the ability to easily create seamless connectivity to disparate systems,
while keeping security, business logic, database integrity all intact. This
together with the ongoing ability to continue to upgrade the SYSPRO system
without breaking this user defined interconnectivity.
what ways is ERP software user-friendly?
Benadretti: Users are demanding that the software that they use is tailored to
meet their unique role based requirements. ERP systems have to account for the
user and be able to present the user with a both a user and role specific
interface that is tailored to meet their specific personal and operational
requirements. SYSPRO advanced Role-Based interface and Power Tailoring deliver
just that. User friendliness is about delivering a personalized software interface
and the basis of what SYSPRO means when we say, “Simplifying Your
does SYSPRO offer for better information management?
Benadretti: This question can be addressed from a number of angles. From a user
perspective, a business perspective and an operational perspective.
a user perspective the user interface has to appeal to the operator and have
the ability to deliver relevant information in real-time. The advanced SYSPRO
Role-Based interface does just that.
delivers an extremely feature rich solution at a very attractive price
performance ratio, great value for money. We do this by concentrating on
delivering competitive parity, what everyone else has, as well as differential
functionality, what others don’t have. This differential functionality is
focused in and around our four core Super Vertical industries we concentrate
on. Food, Medical Devices, Electronics and Machinery and Equipment
Manufacturing. In doing so the functionality of the system supports the more
effective delivery of information that is pertinent to the industry the
customers’ operate in.
offers more than 50 integrated modules that provide insight into all aspects of
the company as well as the supply chain, enabling greater operational
efficiencies throughout. SYSPRO becomes a vital and integral part of the
business processes. For example in the Food industry it is critical to be able
to track and trace parts and ingredients in order to comply with safety
regulations and recalls. SYSPRO enables companies to differentiate their
products and be competitive.
can ERP software help ease the fiscal burdens of SMBs?
Benadretti: An effective ERP solution can save time and reduce labor costs. It
enables more efficient processes and increased productivity with fewer
employees As noted above, an ERP solution can provide management
with a real time “snapshot” of current conditions, enabling management to make
efficient and effective decisions both to minimize losses and maximize
we climb out of one of the biggest recessions we have faced it is essential foe
SMB’s to keep a finger on the pulse of their companies. Many small and medium
enterprises go out of business as economies revitalize because they run out of
cash. Cash resources have been used during he downturn and there is not enough
left to replenish inventory and support the additional production activity as
companies grow. Having this 360 degree real-time view of a business is key to
easing fiscal burden and allowing SMB’s to compete specifically in difficult
kind of ROI should a SMB expect from implementing ERP?
Benadretti: SYSPRO recently won the Termin award for its new BPM solution, an
addition to its already award winning implementation methodology. A solid
implementation methodology ensures both exponential as well as rapid ROI. While
it is difficult to measure the exact monitory ROI because of the inherent
operational, efficiency and customer service benefits delivered by a good ERP
system, the faster and more effectively a system can be implemented is key to
the velocity of the ROI.
can ERP software facilitate greater success and growth of an SMB?
Benadretti: Technology is the single biggest enabler for SMB’s. Imagine if you could
see the buildings that house the millions of e-Commerce web sites on the
Internet. They are all supported by technology. How else can a small company
compete? Thousands of SMB manufacturers and distributors in over 60 countries,
leverage SYSPRO on a daily basis, giving them the ability to
can help ERP promote sustainability of SMBs?
Benadretti: Yes, by enabling management to make timely business decisions and
also by giving management historical perspectives into customer purchases as
well as enabling sophisticated forecasting techniques to predict future
business and make more effective purchasing decisions.
has the SMB market changed over the past last ten years, and what can we expect
over the next 10 years?
Benadretti: Supply chains now span the globe, necessitating even more stringent
supply chain management. Future software will probably reflect this need,
plus be more aligned with international regulatory compliance.
last 10 years have seen a bigger focus on distribution as well. Most
manufacturers today are doing some form of distribution as well. SYSPRO has
focused on SMB manufacturers and distributors for over 30 years. This dual
focus has enabled many manufacturers using SYSPRO to effectively rollout their
distribution strategies without having to change their ERP systems. At the same
time SYSPRO has enabled these companies to compete successfully in this global
indicated, going forward, there will be a stronger focus on the management and
control of the supply chain. Many SMB manufacturers are outsourcing the
manufacture of components while protecting their intellectual property by
managing final assembly and QA. To do this SMB’s need an ERP system that can
control these complex supply chain and production techniques. There will
continue to be a growing reliance on ERP in the SMB market. I feel the SMB
companies that embrace ERP technology will last and those that don’t will not
have the long term means to compete.Lauren C. Tasker
Asst. Account Coordinator, Las Vegas area
Terpin Communications/Social Radius
Mobile: +1 (702) 788-7302
Twitter / Skype: LaurenTasker
Other SMB Recent News: